Elements and Performance Criteria
- Model high standards of performance and behaviour.
- Develop team commitment and cooperation.
- Develop and clearly communicate short, medium and long-term plans and objectives consistent with organisational goals in consultation with the team.
- Communicate expectations, roles and responsibilities of team members to encourage them to take responsibility for own work.
- Encourage teams and individuals to develop innovative approaches to work.
- Identify and reward individual and team efforts and contributions.
- Model and encourage open and supportive communication within the team.
- Seek and share information from the wider business environment with the team.
- Represent team interests in the wider environment.
- Seek feedback from team members and implement changes within the bounds of organisational goals and policies.
- Manage team performance.
- Delegate tasks and responsibilities, identify barriers to delegation, and implement processes to overcome them.
- Evaluate team member skills and provide opportunities for individual development.
- Monitor team performance to ensure progress towards achievement of goals.
- Provide mentoring and coaching to support team members.
- Motivate individuals and teams to achieve optimum performance.
- Provide recognition and rewards for team achievements.